RockWest prides itself on its on-site service and maintenance. With 20 highly trained service and system engineers, here is what we can offer you:
Maintenance Services
- On-Site Installation
- Product Installation
- Operator training
- On-Site Maintenance
- Preventative Maintenance (PM)
- Same day response
- Emergency 24/7 Maintenance
- Service Contracts
- Depot Maintenance available
- Complete Stock of Replacement Parts
Support Services
- Toll Free Customer Dispatch
- Help Desk for Free Phone Support
- Supplies for all brand of photo ID printers
Professional Services
- Database Design and Implementation
- Return on Investment Analysis
- Plastic Card Design
- On-Site Surveys and Design
- Free Demonstrations
- Card Printing, Personalization, and Mailing